Turkish Airlines Pet Policy

 Turkish Airlines requires passengers traveling with pets to be approved a minimum of 6 hours before departure. Turkish Airlines can accommodate different numbers of pets on its different aircraft. On B737 (400-700-800-900) A319/320/321 aircraft, 2 pets are allowed in Economy and 1 in Business. The transport of dogs and cats with respiratory problems in the cabin is recommended, as long as they meet the required size and weight restrictions. You can call Turkish Airlines pet policy customer service at 1-888-566-5066 for more details.

Reservations and guidelines for pets

To transport a live animal in the cabin or in the hold of the aircraft, the reservation must be made and confirmed at least 6 hours before the flight departure time. Note: Depending on the type of aircraft, there is a capacity limit on the number of animals that can be transported per aircraft. Passengers can complete pet check-in procedures at check-in counters. The passenger's name, surname, address, telephone number, number of animals, and the name of the pet or pets must be available on a label attached to the cage or container. Also make sure that you have the pet's medical reports, as well as its vaccination certificate(s) with the DNI data and any other necessary documentation. Remember that the transport of pets is not included in the baggage allowance and is subject to charges for additional baggage.

In cases where passengers have provided a pre-flight medical report indicating that they are allergic to animals, pets will be accepted in the cabin under specific conditions:

In the case of a passenger with a declared allergy and a passenger with a request for a pet traveling on the same flight, the request of the passenger who made the first reservation will be confirmed.

In the event that a passenger with an assistance dog and a passenger with a declared allergy are traveling on the same US flight, the assistance dogs always have priority regardless of booking order. (In accordance with US Department of Transportation regulations)

Excluding USA flights and except search and rescue dogs, in the case of a passenger with an assistance dog and a passenger with a declaration of allergy traveling on the same flight, the reservation order will be considered.

Turkish Airlines pet policy on pets traveling in the cabin

Small songbirds such as canaries and parakeets, cats, and dogs will be allowed on the flight deck. They must be placed in a pet carrier that fits under the seat in front of you.

However, parrots and pigeons can only be taken into the hold and not into the flight deck.

What about the size and dimensions?

In fact, the total weight of your pet and its cage must not exceed 8 kg and

Maximum cage dimensions: 23 cm x 30 cm x 40 cm

When selecting a seat if you are traveling with your pet, do not choose seats near the emergency exit or near baby strollers.

Service dogs (SVAN) and emotional support dogs (ESAN)

Obtain a reservation confirmation at least 48 hours before departure. You can manage your reservation with Turkish Airlines.

SVAN dogs can be transported in the cabin free of charge on all flights.

Make sure to present all the documents, such as training certificate, vaccination certificate, identification card. Also, check the regulations of the country of destination and what documentation is required.

In case the duration of the flight is 8 hours or more, they will require additional documentation that says that your pet will not relieve itself or that it can relieve itself in a way that does not generate hygiene problems during the flight.

ESAN dogs may travel free of charge in the cabin only on direct flights to/from Istanbul and the USA. On transfer flights, before or after these routes, they will be charged a fee and transported in a pet carrier in the cabin or hold of the flight.

Transportation of pets as checked baggage or in the hold of the plane

If the total weight of the pet and the size of the cage exceed the allowed dimensions, they will be transported to the hold of the aircraft.

The pet container or cage must comply with IATA.

There should be enough space for your pet to move around inside the cage, it should be adequately ventilated and airtight. If possible, inform the pilot or captain that you have a pet in the cargo hold so that the temperature remains at the appropriate level. The pilot has the right to make a final decision on whether pets can be transported in the hold.

Adult animals belonging to the same species and if the maximum weight of each pet does not exceed 14 kg, then you can place a maximum of two animals in a cage in the hold of the aircraft. For very young pets 10 to 24 weeks of age and born to the same mother, a maximum of 3 animals will be allowed in a single cage.